Direct Inward Dialing-DID/Direct Outward Dialing-DOD

Service Description

This service allows the callers to seamlessly make Direct Inward Dialing (DID) or Direct Outward Dialing (DOD) without any operator's assistance by connecting the company's Private Branch Exchange (PBX) to STC.

Service Benefits

Free Offers

The Direct Dialing service enables its customers to obtain a special number within the assigned numbers at no additional cost. Additionally, Direct Dialing provides free internal calls among extensions as well as free local calls.

Cost Effective

Universal access number 9200 provides a very cost effective way to promote services and products.The service allows more employees to be provided with Direct Dialing and call receiving capabilities with fewer links to the Private Branch Exchange thus leading to lower calling costs.

Increase Productivity

Direct Dialing allows companies to bridge the gap between customers and their internal department. Therefore, this service aims at meeting the customers' satisfaction, improves business efficiency and productivity, helps increase the number of customers and thus boosts the business growth.

Service Details

Direct Dialing Requirements

  • To subscribe to the Direct Inward Dialing service, a minimum of 100 extensions and 10 trunks are required.
  • There is no limit to the number of trunks that the customer can subscribe to for Direct Outward Dialing.
  • The customer is responsible for providing, installing and maintaining equipment at the site needed for the Private Branch Exchange (PBX) in coordination with STC's assigned contractors.

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