WhatsApp API

Max Media has worked with a wide range of sectors and dedicated its work to understanding each sector and implementing customized solutions that suit them and meet their needs to enhance the customer experience and ensure that they remain in constant contact with the organization.

Business Sectors

Government Sectors

Finance and Banking

Telecommunications

Travel and Hospitality

Retail

Restaurants Sector

Healthcare

Technical fields

Education

Our Application Platform can be used outside working hours as it supports all types of mobile phones

Advantages of using the new Platform:

  • Reply to messages
  • Use quick replies
  • Send form messages to open the conversation
  • Add private notes to the conversation
  • Close the conversation

The above benefits are all for a customer service employee where the administrator must be logged in via the computer to modify settings or send advertising campaigns and others advantages of the platform

Our Platform Advantages

Develop your business

Digital transformation of your business

Enhance customer satisfaction

Increase sales

50% operational burden reduction - Adding a caller to your team is the same as adding another member but at a low cost, except that it offers better performance for your operations and much more benefits.

WhatsApp Wallet

The WhatsApp pricing system is applied to the conversations, whether initiated by the customer or initiated by the company, depending on the country or region in which you are located, and through a caller you will be able to charge your WhatsApp wallet in dollars ($) .

Our Platform vs Other Business Solution Providers
Our other services

Collect frequently asked questions in order to improve the performance of the chatbot.

Improving the performance of customer service team conversations.

Ensure that all chats are closed during fixed shifts.

Manual preparation and improvement of two-way communication guidelines between the client and the company.

Work to improve the customer experience.

Setting up and running campaigns via WhatsApp.

Our Platform Quality

Our experts will assist you in every step of the success of your business

Max Media
Service Level Agreement (SLA)

Non-disclosure agreement
(NDA)

Dedicated account manager and supervisor for your business

Max Media Guarantee

Give your customers a professional and distinguished customer service experience with our platform.

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