Service Description

Universal Access Number 9200 provides businesses with a unified number 9200 (e.g. 9200 1234) for their customers to reach them in a cost effective way. It annuls any potential hesitation the customers might have to make a long distance call due to its high cost.

Service Benefits

Cost Effective

Universal access number 9200 provides a very cost effective way to promote services and products.

Increase Sales

Universal access number 9200 offers an exceptional tool to describe the company's products and services, thus increasing sales.

Extend Reach

Universal access number 9200 enables simplicity to advertise and promote your business using one number to make calls at any of your business locations throughout the Kingdom.

Global Appearance

Universal access number 9200 provides a very powerful tool to allow your business to be accessed from all countries around the world.

Service Details

Origin Dependent Routing

Allows service subscribers to limit phone calls in a definite zone according to a predefined design.

Call Distribution

Allows the distribution of the course of the incoming calls in one place or more based on the prior automatic choice of distribution:

• Transfer by percentage
• Transfer by sequence

Call Forward

Allows the specification of an alternate destination number (e.g. voicemail, main branch) when a busy condition is encountered or when the called party does not answer.

Time Dependent Routing

Allows the setting of a routing and calling treatment of incoming calls according to the time of day, the day of the week, the day of the year, national holidays or special occasions.

Originating User Prompt

Allows providing an announcement that will request the caller to enter a digit or a series of digits as part of the safe redirection and transfer of phone calls to the location of reception defined earlier.

Call Queuing

Allows the service subscribers to queue a call whenever all access lines at a destination are busy, enabling the customer to receive more phone calls and the caller to listen to a voice message announcing that they have to wait until the line is available.

Call Limiter

Allows specifying the maximum number of simultaneous calls that can be routed to a destination number

Call Logging

Different types of measurements provided by the service and service subscriber reports such as a statement of all incoming and outgoing phone calls without the need of spending money on equipment that serves the same purpose. Upon analyzing such data, the customer will consider the best way to invest and enhance them.

Orginating Call Screening

Allows the service subscriber to block or allow calls based on the location's code of the phone (landline or mobile).

Emergency Routing Plan

Allows specifying a routing plan to be kept in reserve for special events and emergencies which can be activated at any moment through STC. This ensures that the person can be reached in case of any emergency.