The receiving calls while roaming vacation package

Roaming vacation package is a package allow postpaid customers to receive unlimited calls while traveling abroad during official KSA vacations periods, this package available in the most important countries for our customers. Before you subscribe please make sure that the package is available on the country you plan to visit, see the coverage table.

Package name	Price/ Month	How to subscribe	How to unsubscribe
The receiving calls while roaming vacation package	SR 30	1. Contact your Account Manager 2. Call the Customer Care Center on 909	1. Contact your Account Manager 2. Call the Customer Care Center on 909

NOTE:

You can subscribe any time of the year but you will only be charged for the vacation days (SR 1 per day). The vacations days are as follows:

Holidays	From	To	No. of days
National Day	22/9/2016	22/9/2016	1
Eid Al Adha	8/9/2016	15/9/2016	8
Mid-term vacation	6/1/2016	16/1/2016	9
Second mid-term vacation	9/3/2016	19/3/2016	9
Summer vacation 2016	25/5/2016	17/9/2016	112

Countries included in the roaming vacation package
Jordan	Norway	Poland	Switzerland	Latvia	Netherlands	United Kingdom
Brazil	Japan	Turkey	Oman	Luxembourg	Azerbaijan	Belgium
Portugal	Greece	Chile	France	Lithuania	Australia	Bulgaria
Czech Republic	Ukraine	South Africa	Venezuela	Liechtenstein	Argentina	South Korea
Denmark	Ireland	Georgia	Finland	Malta	United Arab Emirates	Libya
China	Iceland	Russia	Cyprus	Malaysia	Albania	Macedonia
Kuwait	Spain	Romania	Qatar	Egypt	Bahrain
Germany	Estonia	Slovakia	Kazakhstan	Moldova	Bosnia and Herzegovina
Hungary	Indonesia	Slovenia	Croatia	New Zealand	Austria
Morocco	Italy	Singapore	Canada	Netherlands	United States of America

Frequently Asked Questions

1. What is the receiving calls while roaming vacation package?

This package allows you to receive calls for free while roaming in all countries and on all networks during vacations days.

2. How much does the package cost?

The package is available for SR 30 per month.

3. Do I have to renew my subscription to the package every month?

No subscription renewal is required. The package remains valid until the customer cancels the subscription.

4. Is the number of received calling minutes limited?

No, there is no maximum limit. So you can receive an unlimited number of calling minutes for free.

5. How can I activate the package?

Send the code 6328 to 902 or call the Customer Care Center on 902.

6. How can I cancel my subscription?

Send the code 6329 to 902 or call the Customer Care Center on 902.

7. Are only specific networks included in the package?

No, you can use this package on any network and in all countries in the world.

8. Can any customer benefit from this package?

Yes, all individual postpaid customers can benefit from this package.

9. Is this package valid all year long?

No, this package is valid only during vacations days. However, you can subscribe any time and you will only be charged for the vacation days (SR 1 per day).

10. Receiving calls Package for Scholarships Countries

Based on the decision of the CITC to stop the free call-receiving while roaming feature, STC designed a package especially for students studying abroad, enabling them to receive calls with affordable monthly fee . This package allows customers to receive calls with offordable monthly fee while roaming on all networks in scholarship-offering countries , which are included by the Ministry of Education in the scholarship program of king Abdullah bin Abdulaziz.

Package Name	Price /Month	How to subscribe	How to unsubscribe
Receiving calls Package for Scholarships Countries	30 SAR	Contact your Account Manager Call the Customer Care Center on 909	Contact your Account Manager Call the Customer Care Center on 909

Scholarsship Program Package
Australia	Austria	BAHRAIN	BELGIUM	BOSNIA HERZEGOVINA
Canada	China	DENMARK	Italy	FINLAND
France	Germany	GREECE	Hungary	Ireland
Italy	Japan	JORDAN	LIBYA	Malaysia
Netherlands	New Zealand	NORWAY	Poland	RUSSIA
Singapore	South Africa	South Korea	Spain	SWITZERLAND
UK	UNITED ARAB EMIRATES	USA

Countries included in the roaming vacation package
Jordan	Norway	Poland	Switzerland	Latvia	Netherlands	United Kingdom
Brazil	Japan	Turkey	Oman	Luxembourg	Azerbaijan	Belgium
Portugal	Greece	Chile	France	Lithuania	Australia	Bulgaria
Czech Republic	Ukraine	South Africa	Venezuela	Liechtenstein	Argentina	South Korea
Denmark	Ireland	Georgia	Finland	Malta	United Arab Emirates	Libya
China	Iceland	Russia	Cyprus	Malaysia	Albania	Macedonia
Kuwait	Spain	Romania	Qatar	Egypt	Bahrain
Germany	Estonia	Slovakia	Kazakhstan	Moldova	Bosnia and Herzegovina
Hungary	Indonesia	Slovenia	Croatia	New Zealand	Austria
Morocco	Italy	Singapore	Canada	Netherlands	United States of America

Frequently Asked Questions:

1. What is the Roaming Package for Countries Offering Scholarships?

This package allows customers to receive calls with affordable monthly fee while roaming in countries that offer scholarships.

2. How much does the package cost?

The package is available for SR30 per month.

3. Do I have to renew my subscription to the package every month?

No subscription renewal is required. The package remains valid until the customer cancels the subscription.

4. How can I activate the package?

Call the Customer Care Centre on 909, your account manager or through MY STC Business.

5. How can I cancel my subscription?

Call the Customer Care Centre on 909, your account manager or through MY STC Business.

6. Are only specific networks included in the package?

No, you can use this package on any network in the that are included in the package.